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=====Solving NordVPN Issues=====

This page has been updated as of 10/31/2023 as many of the issues reported are not occurring any longer: Bank of America, Netflix, Consumer Cellular, Amazon, Gmail issues previously reported are not an issue now.

====Change account email====
You want to change the email address associated with your NordVPN account.

You need to have your last payment information available: amt and date of last payment; 1st 6 and last 4 digits CC; CC expiration date.\\ 
Visit [[https://support.nordvpn.com/hc/en-us/articles/19482546152977-How-can-I-change-my-registration-email-address]]


====iPad Issues====
My iPad is running iPadOS 17.1 as of 10/31/2023.  Often after I wake it from sleep (I had closed the case and reopened it), I see lack of response to anything Internet.  My WiFi is connected, but when I check my VPN service (NordVPN) I see one of these:
  * It's connected but has only been connected 1-3 seconds
  * It's connected but it's stuck requesting an IP address
and in either event as I said I'm getting no Internet traffic.

This is a major annoyance to me as the "requesting IP address" situation many times never resolves.

I've "solved" this by: reporting that I'm not happy with the VPN server, then searching for a VPN server using a number like 45, and clicking on the ones from United States (my location): click on one (maybe 4512), wait 5 seconds (no connection), click on another (maybe 4514), wait 5 seconds, and repeat until eventually one of them connects and gives me an IP address.

This may take a minute or more often I've found it takes 5 or more minutes of this.

Have you experienced this problem?  I've contacted NordVPN and they tell me to change my protocol from "use recommended" to "NordLynx" to "OpenVPN(UDP)" to "OpenVPN(TCP)" round-robin (telling me to switch from whichever I'm using to another one), but the problem doesn't stop happening. 

See my earlier comments, [[#nordvpn_cannot_connect|below]]



====NordVPN Annoyances====
//Annoyances/issues other than the above.//
====NordVPN Disconnects on OS X====
20190424.2130\\ 
  - Please open System Preferences, then click Network and choose Advanced. 
  - After that select DNS at the top of the window and then remove all entries on the left panel by selecting them one by one and clicking the - sign. [there was only 192.168.1.1, it couldn't be deleted, and it disappeared when I did next step.]
  - Then add our DNS addresses: 103.86.96.100 and 103.86.99.100 by clicking the + sign. 
  - Lastly, click OK and Apply.
  - Try these changes, this should increase the stability of NordVPN on your Mac.
(This did not prevent a disconnect.)

If you will still be having problems, try getting NordVPN from our website, OpenVPN version and check stability of that one too.

[smi] Still had problems; not trying OpenVPN just yet. Tried setting Connect on demand. (Preferences > Network. Select NordVPN IKE. See Connect on demand.)

=====NordVPN use in Linux=====
From [[https://support.nordvpn.com/Connectivity/Linux/1325531132/Installing-and-using-NordVPN-on-Debian-Ubuntu-and-Linux-Mint.htm|NordVPN Linux site]]\\ 
Get and install: See the site.
===Using===
To access the NordVPN client settings, use Terminal.
|Login|''nordvpn login''|
|Connect to VPN|''nordvpn connect''|
|Connect to specific VPN|''nordvpn connect uk715'' //country code, vpn number//|
|Disconnect|''nordvpn disconnect''|
|Enable/disable CyberSec|''nordvpn set cybersec [on/off]''|
|Autoconnect|''nordvpn set autoconnect [on/off]'' //or// ''nordvpn set autoconnect on uk715''|
|See cities in US|''nordvpn cities United_States''|
|Connect to city in US|''nordvpn connect United_States Atlanta''\\ or Buffalo Charlotte Chicago Dallas Denver Los_Angeles Manassas Miami\\ New_York Phoenix Saint_Louis Salt_Lake_City San_Francisco Seattle|
|See current settings|''nordvpn settings''|
|See connection status|''nordvpn status''|

====NordVPN Cannot Connect====
//I experienced this in late 12/2022 and early 1/2023 on iPad and MacOS.  Changing to OpenVPN(TCP) worked every time.//

  - Make sure your account is active
  - Make sure your application is up-to-date
  - Try switching to TCP connection protocol.
    * In the NordVPN application, clock on the settings button (gear icon, or settings button on lower-left corner of app)
    * in General tab, under VPN Protocol, select OpenVPN (TCP) protocol

See [[https://support.nordvpn.com/Connectivity/Troubleshooting/1047408692/Unable-to-connect-to-NordVPN-servers.htm]] 
it has steps for Windows, Android, iOS, Linux, and macOS.  Above is based on iOS and macOS.